ACCESIBILITY DECLARATION is committed to making its website accessible in accordance with Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices.

This Accessibility Declaration applies to

1. Compliance status

This website is partially compliant with Royal Decree 1112/2018 of 7 September due to the non-compliance of the following aspects.

2. Content not accessible

The content below is not accessible for the following reasons:

  • Non-compliance with Royal Decree 1112/2018 of 7 September: there could be several editing errors on some web pages, both in HMTL content and in final documents, published after 20 September 2018.
  • Disproportionate burden: not applicable
  • Content not within the scope of the applicable legislation: There may be documents in PDF format published before 20 September 2018 that do not fully comply with all accessibility requirements.

3. Preparation of this accessibility statement

This statement was prepared on 9 November 2023.

Self-assessment with internal resources.

4. Remarks and contact details

Communications on accessibility requirements

You can make communications on accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of 7 September, through our email For example:

  • To report any possible non-compliance by this website.
  • Make a complaint about difficulties in accessing content.
  • To make any other query or suggestion for improvement regarding the accessibility of the website.

You can also contact us in the following ways:
Phone: +34 619 15 36 38

Accessible information requests and complaints

To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2017, of 7 September), send an email to and state “Accessible content” in the subject line.

Any natural or legal person may make complaints regarding compliance with the requirements of Royal Decree 1112/2018, of 7 September, and request information regarding content that is excluded from the scope of application of this regulation.

Requests and complaints that are registered in accordance with the requirements established by Law 39/2015 of 1 October, on the Common Administrative Procedure of Public Administrations.

5. Application procedure

If once you have made a request for accessible information or complaint it has been rejected, you do not agree with the decision taken or the response does not meet the requirements of article 15.2 of Royal Decree 1112/2018, of 7 September, you can initiate a complaint to:

  • Know and oppose the reasons for the rejection.
  • Urge the adoption of appropriate measures in the event of disagreement with the decision taken.
  • State the reasons why you consider that the response does not meet the requirements.

The complaint procedure set out in article 13 of RD 1112/2018 can be initiated by sending an email to


Passatge Klein 3. Barcelona